null Skip to main content


Terms and Conditions

These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect your use of this Website. By using this Website, you agree to accept all terms and conditions written herein. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not permitted to use this Website.

Intellectual Property Rights
Other than the content you own, under these Terms, Cerevo USA LLC and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

You are specifically restricted from all of the following

・publishing any Website material in any other media;
・selling, sublicensing and/or otherwise commercializing any Website material;
・publicly performing and/or showing any Website material;
・using this Website in any way that is or may be damaging to this Website;
・using this Website in any way that impacts user access to this Website;
・using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
・engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
・using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being accessed by you and Cerevo USA LLC may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website is confidential and you must maintain confidentiality as well.

Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. By displaying Your Content, you grant Cerevo USA LLC a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Cerevo USA LLC reserves the right to remove any of Your Content from this Website at any time without notice.

No warranties
This Website is provided “as is,” with all faults, and Cerevo USA LLC express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability
In no event shall Cerevo USA LLC, nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Cerevo USA LLC, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

You hereby indemnify to the fullest extent Cerevo USA LLC from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms
Cerevo USA LLC is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

The Cerevo USA LLC is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement
These Terms constitute the entire agreement between Cerevo USA LLC and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of Washington and you submit to the non-exclusive jurisdiction of the state and federal courts located in Washington for the resolution of any disputes.


Privacy Policy

At the Official Cerevo Store (, one of our main priorities is the privacy of our visitors. This Privacy Policy document explains the type of information that is collected and recorded by the Official Cerevo Store and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at

Log Files
The Official Cerevo Store follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Third Party Privacy Policies
The Official Cerevo Store’s Privacy Policy does not apply to other advertisers or other websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party websites for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, please consult the browsers’ respective websites.

Minors’ Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

The Official Cerevo Store does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only
This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect on the Official Cerevo Store. This policy is not applicable to any information collected offline or via channels other than this website.

Disclosure of Information to Subcontractors
We may disclose the minimum necessary personal information that you provide to subcontractors or payment processors to provide our services to you.

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.


Product Warranty

Cerevo product's warranty obligations for this hardware product are limited to the terms set forth herein. Cerevo, as defined below, warrants this Cerevo-branded hardware product against defects in materials and workmanship under normal use for a period of ONE YEAR from the date of retail purchase by the original end-user purchaser (“Warranty Period”). However, this warranty does not apply: 

(a) if there is no purchase date, name or signature from the agent on the warranty, or the contents specified on the warranty are altered. The purchase date can be verified by a valid receipt.
(b) to damage during transportation after the purchase.
(c) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external causes.
(d) to damage caused by connection with other equipment.
(e) to consumable parts, such as batteries.
(f) to damage or trouble caused by use with non-Cerevo products.
(g) to damage caused by operating the product outside the permitted or intended uses described by Cerevo.
(h) to damage caused by service (including repairs and modifications) performed by anyone who is not a representative of Cerevo.
(i) to damage caused by exposing the product outside of the recommended environment.
(j) if the product is taken a part.

If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, Cerevo will either:

(1) repair the hardware defect at no charge, using new or refurbished parts that are equivalent to new in performance and reliability
(2) exchange the product with a product that is new or refurbished that is equivalent to new in performance and reliability and is at least functionally equivalent to the original product
(3) refund the purchase price of the product. 

To the extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied. As permitted by applicable law, Cerevo specifically disclaims any and all statutory or implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose and warranties against hidden or latent defects. A replacement product or part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Cerevo’s property. When a refund is given, the product for which the refund is provided must be returned to Cerevo and becomes Cerevo’s property.

Cerevo does not warrant that the operation of the product will be uninterrupted or error-free. Cerevo is not responsible for damage arising from failure to follow instructions relating to the product’s use.

Important: Please do not open this hardware. Doing so voids your warranty.

Except as provided in this warranty and to the extent permitted by law, Cerevo is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory.

If you would like to request warranty service, please contact us.